Privacy Policy - New Market BBQ North AL's BEST Weekend BBQ Destination
New Market BBQ North AL's BEST Weekend BBQ Destination
Help us Spread the Word

NEW MARKET BBQ POLICIES

Privacy Policy, Security Policy, & Refund Policy

Last updated: May 1, 2018

Privacy Policy: Your privacy is very important to us. We want to make your experience on the Internet with us as enjoyable and rewarding as possible, and we want you to use the Internet's vast array of information, tools, and opportunities with complete confidence.

This privacy policy (the “Privacy Policy”) discloses the information gathering and dissemination practices for this page. We will notify you of changes to our Privacy Policy by posting the new policy on this page. Review our Privacy Policy regularly so that you can stay informed of our practices, as they may change in the future.

By visiting our page or sending us information, you are accepting the practices described in this Privacy Policy. Your assent to these practices is essential for us to continue operating this page, including the variety of information and services it contains. Similarly, we need you to provide accurate personal contact information so that you can be reached in the event you WIN one of the many giveaways we execute and, if you purchase anything, so that we can complete the transaction.

You can opt-out and decide not to provide the requested personal information. However, by doing so, you will not receive the information, product, and/or service you are requesting.

The personal information we collect includes your Facebook and or Twitter public profile data, including your name and e-mail address. We use the information that we collect to provide our services, fulfill any purchase you may have made, send you our info, updates and products, contact you regarding new promotions, and to improve our page. We also love to share about community events and activities that are going on and we hope that you find this information helpful as a Member of the New Market BBQ Family.

When submitting any information on our website you expressly authorize us to use your personal information as explained in this privacy policy, and you consent to receiving commercial email from us, (Subsequently known as Libby & Kelly Webb, dba New Market BBQ).

We will never sell or rent your personal information with any 3rd party organization.  We collect this information exclusively to deliver you content rich email, promotions, and other similar offers designed to improve your overall experience and customer satisfaction with us, including Recipes, How To Videos, and promotions from other local business' in our area. Should you wish to discontinue receiving these e-mailings simply unsubscribe using the link in the email you receive.

Anything you send us, post on our page, or use with our service, such as comments, images, or videos, or if others send us anything about your activities or postings, we may collect such information. We use this information to resolve disputes, troubleshoot problems, and enforce our customer agreements.

​Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Google Chrome) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting us at the restaurant.

We take measures to prevent the loss, misuse, and alteration of your information by carefully limiting access to the database in which your personal information is stored. We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, we may disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of wrongful conduct. We may also (and you authorize us to) disclose personal information about you to credit agencies, collection agencies, and/or merchant database agencies, as we deem necessary

We do not knowingly collect personally identifiable information from children under the age of 18, nor do we knowingly distribute such information. If we become aware that we have inadvertently received personally identifiable information from someone under the age of 18, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of 18.

Contact us at the address below if you want us to change or delete any information that we have about you. We will respond to your request to access, update, or delete your information within ten (10) business days. Before we are able to provide you with any information, correct any inaccuracies, or delete any information, however, we may ask you to verify your identity.

Security Policy: Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.

Credit Card Refund Policy: Our menu features our own delicious, innovative versions of your favorite BBQ foods, including smoked meats, made from scratch side items and desserts and so much more.

Online orders may be placed for in-store pickup. Please check with us for available pickup days if during the holidays. Online credit card transactions cannot be refunded or voided through this website. Once an order is submitted to New Market BBQ, any requests for refunds shall be resolved at, and is the sole responsibility of, the Owners of the restaurant, and must be done within 24 hours after placing the order. Refunds and/or replacement food are available upon request for orders in which the food is wrong, omitted and other similar circumstances. Refunds are not typically provided for food that a guest simply does not like. A guest shall request a refund from the owners of the restaurant by contacting them directly either in person or over the phone or email. See below for contact information.

The original receipt must accompany all refund requests and any credit cardholder must present a valid ID for all credit card transactions. Refunds will be issued to the same card that was used in the original purchase. A cash refund will not be provided. In certain cases, we may offer a guest a store credit in the dollar amount of such refund. Any transactions shall occur in US dollars only.

New Market BBQ, 5601 Winchester Rd, New Market, AL 35761

Phone is answered during business hours only - Open Fri-Sat 11-7 Sun 11-4 ​ Call 256-379-5525

Questions? Contact us at info at newmarketbbq.com

Thank You for your understanding and we look forward to serving you again real soon!

>